Technology Scope
Integrated ICT and connectivity services for operational continuity.
The division covers the full technical backbone of offices, institutions, project sites, and distributed operations, from equipment supply through commissioning and ongoing support.
01
ICT Hardware, Servers & Systems
Core computing and systems infrastructure for users, departments, branches, and institutional operations.
- Desktops, laptops, workstations, and peripherals
- Physical servers, storage, and backup systems
- Printers, scanners, UPS systems, and accessories
- User accounts, shared resources, and access setup
- Hardware installation, testing, and handover
02
Software, Licensing & Cloud Collaboration
Licensed software and collaboration environments that support compliant, productive work.
- Operating systems and productivity software
- Enterprise and business application licensing
- Email, cloud, and collaboration platforms
- Antivirus, endpoint protection, and utility software
- Installation, configuration, renewal, and user setup
03
Network Infrastructure & Structured Cabling
Physical and logical network infrastructure for stable data access and internal communication.
- LAN design and structured cabling
- Switches, routers, firewalls, and network cabinets
- Patch panels, termination, labeling, and testing
- Network segmentation and access configuration
- Performance testing and documentation
04
Fibre, Internet & Wireless Connectivity
Connectivity distribution and coverage solutions for offices, campuses, branches, and project environments.
- Fibre support works and internet distribution
- Indoor and outdoor Wi-Fi deployment
- Access-point placement and coverage optimization
- Bandwidth planning and network extension
- Guest, staff, and operational wireless networks
05
Telecoms & Unified Communications
Voice and meeting-room systems that improve internal, external, and hybrid collaboration.
- PABX and IP telephony systems
- Business IP phones and extensions
- Unified communication networks
- Video conferencing and teleconferencing systems
- Boardroom displays, connectivity, and user handover
06
Maintenance, Support & SLA Services
Responsive technical support that protects system availability and future scalability.
- Preventive maintenance and diagnostics
- Hardware, software, network, and connectivity troubleshooting
- User support and technical advisory
- Backup, upgrade, and expansion planning
- Service-level support and maintenance reporting